Frequently Asked Questions
Laundromat
What are your hours?
Hours vary by location. Please find a location near you to see store hours.
Are you attended?
Yes, all of our laundromats are attended, however, attended hours may differ from store hours. Please find a location near you to check attended hours.
Are you a coin or credit card laundromat?
Machine operation and acceptable payments vary by location. Please find a location near you for more information.
Do you have large machines?
Yes, all of our locations boast machines that can take 4 or 6 loads. Equipment capacity varies by location so please find a location near you for more information.
Do you have parking?
Yes, each location has parking spaces. Some vary by location. Please find a location near you to learn more.
Wash & Fold
What are your wash and fold hours?
Hours vary by location. Please find a location near you to see their service hours for walk-in and drop-off service.
What kind of products do you use when you wash my clothes?
We use premium detergents, fabric softeners, and dryer sheets.
Is there a minimum order?
There is no minimum for drop-off fluff and fold service.
Do you wash my clothes with other clothes?
No.
When will I get my clothes back?
Our wash and fold requires a minimum of one business day to turn around for next day orders.
Same-day requests will be completed on a first-come, first-serve basis. Please call or visit a local store to check same-day availability.
Pickup & Delivery
When do you pickup and deliver?
We generally pickup and deliver Monday through Friday. Please log in to see available driver pick-up and drop-off times.
What is the turnaround time?
For wash and fold only orders, it is usually 24 hours or 1 business day. Any orders picked up on Friday will be returned on Monday.
For any orders that include dry cleaning, we will require up to 48 hours or 2 business days.
Is there a minimum order?
There is a 25 Lb. minimum for pickup service for wash and fold laundry.
For any orders that include dry cleaning, there is a 5-piece minimum for the dry cleaning.
How much does pickup and delivery cost?
Not much. Please see our pricing page for the most current, updated prices.
Do I need to be home to use this service?
Just let us know where you will leave the clothes. The porch, the backyard, in the garage, behind the gate, or with the apartment manager are common choices.
Can I make a special request on how I want my laundry done?
Yes. Please input notes.
Is there a contract or long term commitment?
No, not at all.
When I schedule an order, how will I be billed?
By credit card.
What do I put my laundry in?
We recommend a laundry bag or 13-gallon kitchen trash bag.
Can I put my pickups on hold while I'm on vacation?
Yes you can.